Legal

Privacy Policy

Last updated: 22 June 2026

On this page

  1. Who We Are
  2. The Data We Collect
  3. How We Use Your Data
  4. Our Legal Basis for Processing
  5. How We Share Your Data
  6. How Long We Keep Your Data
  7. Your Rights
  8. Complaints
  9. How We Protect Your Data
  10. Changes to This Policy
  11. Contact Us

Brixen Systems (“Brixen”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data we hold about you. This Privacy Policy explains what data we collect when you use our website and services, why we collect it, how we use and protect it, and the rights you have over it. We process personal data in accordance with the EU General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018, and the UK GDPR where applicable to clients and visitors in the United Kingdom.

01

Who We Are

Brixen Systems is a B2B growth company serving clients across the United Kingdom, United States, Ireland, and Canada.

For the purposes of data protection law, Brixen Systems is the data controller responsible for your personal data.

Registered entity: Brixen Systems [registered entity details — to be added on registration]
Registered office: [registered office address]
Company registration number: [to be added if/when applicable]
Contact for data matters: info@brixensystems.com

Note: We are not legally required to appoint a Data Protection Officer. All data protection enquiries can be directed to the contact above.

02

The Data We Collect

We collect personal data only where we have a clear reason to. The categories below cover everything we may collect through this website and in the course of providing our services.

Information you give us directly
  • Contact form submissions — your name, email address, company name, and the content of your message.
  • SEO Audit Tool — the website URL you submit for analysis, and an email address if you ask us to send the results.
  • Discovery and engagement — information you share with us during calls, in proposals, and over the course of a client engagement.
  • Email correspondence — any information you include when you email us directly.
Information we collect automatically
  • Usage and device data — through analytics, we collect information such as pages visited, time on site, referring source, approximate location (country or city level), browser type, and device type.
  • Cookies and similar technologies — see our Cookie Policy for full detail on what is set and why.

We do not intentionally collect special category data (such as health, ethnicity, or political opinions), and we ask that you do not send us such information.

03

How We Use Your Data

We use personal data only for the purposes for which it was collected, including:

  • Responding to your enquiries and contact form submissions.
  • Delivering the results of the SEO Audit Tool where you request them.
  • Providing, managing, and improving our services to clients.
  • Sending you information you have asked for, or that is relevant to an active engagement.
  • Understanding how our website is used so we can improve it.
  • Meeting our legal, accounting, and regulatory obligations.

We do not sell your personal data to anyone, and we do not use it for automated decision-making or profiling that produces legal effects.

04

Our Legal Basis for Processing

Under the GDPR, we must have a lawful basis to process your personal data. Depending on the situation, we rely on one or more of the following:

  • Consent — where you have actively agreed, for example by submitting a form or accepting non-essential cookies. You may withdraw consent at any time.
  • Legitimate interests — where processing is necessary for our legitimate business interests (such as responding to enquiries or improving our services) and does not override your rights.
  • Contract — where processing is necessary to perform a contract with you, or to take steps at your request before entering into one.
  • Legal obligation — where we are required to process data to comply with the law.

05

How We Share Your Data

We share personal data only where necessary, and only with parties who are bound to protect it. We may share data with:

  • Service providers and processors — third parties who provide services on our behalf, such as analytics, email, hosting, CRM, and scheduling tools. These providers process data only on our instructions.
  • Professional advisers — such as accountants or legal advisers, where reasonably necessary.
  • Authorities — where we are legally required to disclose information.

Some of our service providers may be located outside the European Economic Area. Where that is the case, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses or an equivalent recognised transfer mechanism.

06

How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose it was collected, after which it is securely deleted or anonymised. In general:

  • Enquiry and contact data — kept for as long as needed to respond and for a reasonable period afterward, unless an engagement begins.
  • Client data — kept for the duration of the engagement and for the period afterward required by our legal, tax, and accounting obligations.
  • Analytics data — retained according to the settings of our analytics provider.

Review point: The specific sub-processors (for example, your analytics, hosting, email, and CRM providers) should be listed here once finalised, with their locations and safeguards. A solicitor should confirm the international transfer language reflects your actual tooling.

07

Your Rights

Under data protection law, you have the following rights over your personal data:

  • Access — to request a copy of the data we hold about you.
  • Rectification — to have inaccurate or incomplete data corrected.
  • Erasure — to request deletion of your data in certain circumstances.
  • Restriction — to request that we limit how we use your data.
  • Portability — to receive your data in a portable format, or have it transferred to another controller.
  • Objection — to object to processing based on legitimate interests.
  • Withdraw consent — at any time, where we rely on consent.

To exercise any of these rights, contact us at info@brixensystems.com. We will respond within the timeframe required by law, normally within one month.

08

Complaints

If you have a concern about how we handle your data, we would ask you to contact us first so we can try to resolve it. You also have the right to lodge a complaint with a supervisory authority.

  • Ireland — the Data Protection Commission (dataprotection.ie).
  • United Kingdom — the Information Commissioner’s Office (ico.org.uk).

09

How We Protect Your Data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, and disclosure. These include access controls, secure storage, and working only with reputable service providers who maintain their own security standards. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard your information.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make material changes, we will update the date at the top of this page. We encourage you to review it periodically.

11

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@brixensystems.com.